Community Housing Administrator FTC

Community Housing Administrator

Full Time

Temporary until 31st December 2026

£28,341.30

Hybrid working

Are you passionate about making a real difference in your community while growing your career?

If so, this is your opportunity to use your skills to help us deliver value, quality, and great service.

The Role

As a Community Housing Administrator, you’ll play a vital role at the heart of our Community Housing team. You’ll provide high‑quality administrative and customer support that helps our Community Housing Officers deliver a compassionate, effective service to tenants and communities.

You’ll be the first point of contact for many enquiries, ensuring every interaction is accurately recorded, understood, and followed through. From advising tenants on their occupation contracts to coordinating responses, managing information, and supporting the team’s work, you’ll help keep our services running smoothly and responsively.

Working collaboratively with colleagues and external partners, you’ll contribute to a strengths‑based housing service that puts tenants first, supports safer communities, and reflects our values in everything we do.

About You

You’re organised, people‑focused and take pride in getting the details right. You enjoy working at pace, juggling priorities, and providing clear, professional support — all while keeping tenants and communities at the centre of your work.

You’ll bring strong administrative skills, confidence using IT systems, and the ability to communicate clearly with a wide range of people, including tenants, colleagues and partner agencies. You’re comfortable handling sensitive information, problem‑solving day to day issues, and knowing when to escalate concerns appropriately.

Most importantly, you share our commitment to delivering a kind, collaborative service — working accurately, safely and proactively to make a positive difference for the people we serve.

Why Join Trivallis?

We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:

• A generous 30-day annual leave entitlement
• Generous Local Government Pension scheme
• Flexible working arrangements
• Cash back plan for you and your family
• Active Wellbeing support groups across the business
• Learning and development programmes where we invest in your personal development
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis

We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you.

The successful candidate will be subject to a DBS check. 

How To Apply

Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by 24th May2026. We’re looking forward to welcoming you to our team! 

Please be aware that we reserve the right to shortlist and interview throughout the recruitment campaign, so please don’t delay getting your application to us.  

  

The closing date for receipt of applications is 24th May2026.

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

We’re proud to be a Disability Confident Leader, committed to creating a flexible, inclusive workplace where everyone can thrive. We believe that talent comes in many forms, and we actively remove barriers to ensure our recruitment process is fair, accessible, and welcoming to all. If you require any adjustments during the recruitment process, just let us know – we’re here to support you every step of the way: People.services@trivallis.co.uk.

If you would like to find out more about this role, please contact, Ben Griffiths, Senior Community Housing Officer at ben.griffiths@trivallis.co.uk or 07458117692