Lettings Administrator

Lettings Administrator

Full time

Fixed Term Contract – Start date 1 July 2026 until 31 March 2027
£27,712

Flexible/Hybrid working

Are you highly organised, great with people and ready to make a positive impact in your community?

If so, this is a great opportunity to use your skills to help us deliver a smooth, efficient and customer‑focused lettings service.

The Role

As a Lettings Administrator you’ll play a key role in supporting the Lettings Team to deliver an efficient end‑to‑end lettings and voids service. You’ll help ensure that homes are advertised accurately, allocated in a timely way, and managed effectively throughout the voids and lettings process.

You’ll maintain accurate records and systems, coordinate essential lettings tasks, and communicate clearly with applicants, tenants, colleagues and partners.

You’ll also help keep the process moving by monitoring deadlines, chasing updates, and escalating any issues that could affect turnaround times.

Working closely with colleagues across Trivallis and external partners, you will support everything from applications and viewings to pre‑allocations, decants, paint pack orders and HomeSwapper requests, all while ensuring tenants receive a helpful and positive experience at every stage.

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About You

We’re looking for someone who is organised, proactive and able to work well in a busy, fast‑paced environment.

You’ll bring strong administrative skills, excellent attention to detail and confidence working with digital systems and data.

You should also be comfortable speaking with tenants, applicants and partners, with the ability to communicate clearly and professionally.

If you enjoy supporting others, solving problems and keeping processes running smoothly, we’d love to hear from you.

Why Join Trivallis?

We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:

• A generous 30-day annual leave entitlement
• Generous Local Government Pension scheme
• Flexible/Hybrid working, with three days in the office and two days at home
• Cash back plan for you and your family
• Active Wellbeing support groups across the business
• Learning and development programme where we invest in your personal development
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis

We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you.

The successful candidate will be subject to a DBS check. 

How To Apply

Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by Midnight on Monday 1st June 2026. 

Please be aware that we reserve the right to shortlist and interview throughout the recruitment campaign, so please don’t delay getting your application to us.  

  

The closing date for receipt of applications is Midnight on Monday 1st June 2026. 

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

We want all candidates to feel they can perform at their best when applying for a role at Trivallis. If there are any adjustments you’d like us to make to help you get the most out of the experience please let our People Services team know on People.services@trivallis.co.uk.

We are proud to be a Disability Confident employer, which means we are committed to ensuring fair opportunities for disabled people and providing a supportive workplace.  We guarantee an interview to all disabled applicants who meet the minimum required criteria for the role.

We are an equal opportunity employer and value applications from people of all backgrounds, abilities, and experiences.

If you would like to find out more about this role, please contact, Cherie Reid, Senior Lettings Officer or Emma Fish, Head of Housing & Tenancy Sustainability.